Privacy Policy

Date of Last Revision: July 15, 2021 

Gym Core, a division of Vivache Payments, LLC (“VIV”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including gymcore.com, or use our services, applications, and user interfaces.

By using Gym Core’s services, you accept the practices described in this Privacy Policy, which operates in conjunction with our Terms of Service and other agreements that reference this policy. Gym Core may link to third-party websites and services, but we are not responsible for their privacy practices. We encourage you to review their privacy policies to understand how they collect and process your data.

For any questions regarding this Privacy Policy, contact us at glang@gymcore.com.

1. Definitions

The following terms are used throughout this policy:

"Account Information" – Data about when and how a Gym Core account is created, accessed, and used.

"Browser Information" – Data such as IP address, network connection, device type, and Cookies.

"Contact Information" – First and last name, company name, postal address, phone number, email, and social media details.

"Cookie" – A small file stored on a device that helps websites remember user preferences.

"Personal Data" – Any information that can identify an individual, directly or indirectly.

"Processing" – Any action performed on Personal Data, including collection, storage, use, and sharing.

"Security Information" – User IDs, passwords, and authentication details.

"Services" – Gym Core’s websites, apps, and software offerings.

"User" – A person who interacts with a Merchant through Gym Core’s Services.

2. Information We Collect & Retention

2.1 Information Collected from Merchants

When a Merchant interacts with Gym Core’s Services, we collect:

✔ Account Information

✔ Browser Information

✔ Contact Information

✔ Device Information

✔ Payment Information

✔ Transaction Information

✔ Usage Information

✔ Cookies

2.2 Information Collected from Users

When Users interact with a Merchant's website using Gym Core’s Services, we collect:

✔ Browser Information

✔ Transaction Information

2.3 Information Collected from Partners

If a Partner refers a Merchant to Gym Core, we collect:

✔ Account Information

✔ Browser Information

✔ Contact Information

✔ Payment Information

2.4 Information Collected from Visitors

When visitors browse our website or communicate with Gym Core, we collect:

✔ Browser Information

✔ Contact Information

✔ Usage Information

2.5 Data Retention

We retain personal data as long as necessary for business purposes, legal compliance, and to resolve disputes. Once data is no longer relevant, it is deleted.

3. How We Use Your Information

3.1 Merchant Information Usage

Gym Core uses Merchant data to:

✔ Provide Services, including website management, SEO, and digital marketing.

✔ Confirm identities and prevent fraud.

✔ Process payments and generate invoices.

✔ Offer customer support and troubleshoot issues.

✔ Improve and personalize Services based on user engagement.

3.2 User Information Usage

Gym Core processes User data on behalf of Merchants to:

✔ Support e-commerce transactions.

✔ Prevent fraud and security risks.

3.3 Partner Information Usage

Gym Core uses Partner data to:

✔ Manage referrals and commissions.

✔ Provide support and maintain Partner accounts.

3.4 Visitor Information Usage

Gym Core uses Visitor data to:

✔ Personalize website experiences.

✔ Provide customer support.

3.5 Promotional Communications

We may send promotional emails or SMS messages to Merchants and Partners. You can opt out at any time.

4. How We Share Your Information

4.1 When We Share Data

Gym Core may share your data with:

✔ Affiliates – Gym Core shares data within Vivache Payments, LLC (VIV) and its subsidiaries.

✔ Service Providers – Third-party partners who assist with payment processing, hosting, and advertising.

✔ Payment Processors – Banks and credit institutions for secure transactions.

4.2 Legal & Security Disclosures

We may disclose your data to:

✔ Comply with legal obligations or respond to law enforcement.

✔ Protect against fraud, threats, or illegal activity affecting Gym Core, its partners, or users.

4.3 Business Transfers

If Gym Core is acquired or merged, your data may be transferred to the new entity.

5. Cookies & Tracking Technologies

Gym Core uses cookies and tracking tools to:

✔ Recognize users and store preferences.

✔ Track browsing behavior for analytics.

✔ Improve website functionality and ad targeting.

You can disable cookies in your browser settings, but this may affect website functionality.

6. How We Protect Your Information

Gym Core takes security seriously. We use:

✔ SSL Encryption – Protects data transmission.

✔ PCI DSS Compliance – Secure payment processing.

✔ Access Controls – Limits access to authorized personnel.

Despite these precautions, no security measure is foolproof, and we cannot guarantee 100% protection against breaches.

7. International Data Transfers

Gym Core may transfer data across borders to comply with legal and operational needs. We adhere to EU-U.S. Privacy Shield Framework and Standard Contractual Clauses to protect data during transfers.

8. Your Privacy Rights (EU & California Residents)

8.1 GDPR (EU Users)

If you’re an EU resident, you have rights to:

✔ Request access to your data.

✔ Correct inaccuracies.

✔ Request deletion of your data (“right to be forgotten”).

8.2 CCPA (California Users)

If you’re a California resident, you have rights to:

✔ Request details on the personal information we collect.

✔ Opt out of data sales (Gym Core does not sell data).

✔ Request deletion of personal data.

To exercise your rights, email glang@gymcore.com.

9. Children's Privacy

Gym Core’s services are not intended for users under 18. We do not knowingly collect data from children under 13 in the U.S. or under 16 in the EU. If we learn we’ve collected data from a minor, we will delete it immediately.

10. Updates to This Privacy Policy

Gym Core may update this Privacy Policy due to legal or business changes. Updates will be posted on our website with the latest revision date at the top.

11. Contact Us

For privacy-related inquiries, contact us at:

📩 Email: GLang@poweredbyevolv.com

📍 Mailing Address:

Gym Core (Vivache Payments, LLC)

10999 Stahl Road

Newburgh, IN 47630 USA